7 Steps to Solve Pachislo Slot Machine Hopper Issues

Easy Solutions for Pachislo Hopper Errors

Most hopper issues are easy to solve. Hopper error codes are general and do not give you specific details as to the issue itself. First you need to find the problem.

Step 1: Remove the Hopper

There are types of hopper connections – one that has a cord that goes from the hopper to the power supply, and the other where the hopper is automatically connected when it is inserted completely into the back of the machine.

If your hopper has a wire going from the hopper to the power supply, that wire can be removed from the power supply or, depending upon the hopper, from a connector on the hopper itself.

Pull the hopper towards you – it is held on by a track and may be tight, just wiggle it slightly left to right while pulling it. Some have a white clip on the front bottom that you will need to push down while pulling the hopper towards you. Others may have a piece of plastic in front of the hopper on the machine. Just lift the hopper over the plastic while pulling it towards you.

If your hopper is connected by a wire, remove the wire from either the hopper itself or the power supply.

Step 2: Remove the Top of the Hopper

Hoppers have two sections that are either screwed or clipped together. The top section is the plastic that the coins fall into. The bottom section is the wheel, plug/connector and sensor. The top part of the hopper can be removed.

If your hopper has screws just remove the screws with a Phillips screwdriver. There should be four screws – two located on the inside of the hopper and two on the outside of the coin area. When the two screws are removed the top will come off and you will be holding the entire bottom area with the wheel exposed.

There are also hopper that have clips holding the top to the bottom. These clips are usually yellow. The most common has two yellow clips on the front corners. Pull the clips toward you.

Step 3: Look for Jammed Coins

Look at the area where the coins exit the hopper and in the holes in the wheel itself for jammed coins. You will see them immediately now that you can view the entire wheel area. Remove the obstruction and test the wheel manually.

Step 4: Lubricate the Wheel

You should be able to turn the hopper wheel clockwise with little resistance. If you have no coins jammed in the machine, try to spin the wheel. If it seems tight, has rust, etc. check again for obstructions. Clean the wheel, the area around it, etc. You may need to give it a quick spray of silicone – do not use WD40 and do not use a lot of spray. A quick spray will do it. Work the wheel for a few minutes to let the lubricant do its work.

Step 5: Clean the Sensor

If the wheel is moving freely and you see no obstructions, look at the area where the coins are paid out from the hopper. Turn the hopper over and you will find a spring loaded arm. When tokens are paid out that arm swings through a sensor, breaking the light and sending a signal to the machine that a token has been paid. Clean the sensor of all dust and dirt with a Q-tip and a little rubbing alcohol.

Step 6: Lubricate the Sensor Arm and Spring

The spring loaded arm that breaks the sensor will sometimes seize up because of dirt or rust. Spray a little silicone spray on the arm itself and the springs. Manually move the arm for a few minutes to work the lubricant into the arm and the spring. You will feel it loosen and you will feel the spring begin to pull the arm back when you pull it forward. When it moves freely and the spring pulls it back into place without hesitation you are done.

Step 7: Manually Test the Hopper

Put a few coins into the wheel and turn the wheel clockwise. You will see the tokens fall into the holes in the wheel and move up toward the payout chute. If everything is cleaned and lubricated you will see the tokens enter the payout chute one at a time and actually shoot out the hopper.

If the wheel is not moving easily clean it again and check for obstructions.

If the coins are entering the payout chute but dropping out and NOT BEING SHOT OUT then clean and lubricate the spring loaded arm, make sure the arm is springing quickly back into place after you move it through the sensor, make sure it is not hitting the sensor but moving THROUGH it and breaking the beam.

Replace the top of the hopper, install the hopper back into the machine, reset the machine using the reset key and test it.

How to Solve and Prevent Pachislo Slot Machine Coin Jams

Pachislo Coin Jam Prevention & Solutions

Square Plastic Brown or Black Coin Mechanism

1. Turn machine off.

2. Remove the bottom coin shield. In some cases the square brown coin mechanisms have coin shields that are hinged – just lower the coin shield. The black versions have removable coin shields. Press in on the left and right to remove.

3. The coin path is covered by a spring loaded area. Look closely and you can easily see the spring in the photo. Pull the spring loaded area up – it actually moves up and to the upper right.

4. Clear the coin with your finger.

If the coin is stuck in the acceptor on the front of the machine and you can see it, try pulling out of the front. If it is lodged where you either cannot see it or cannot remove it, pull open the spring loaded area and put in another token and push it UP to push dislodge the coin and pull it up through the front. Turn the machine back on and reset if needed.

The longer metal versions work the same way and will also have a spring loaded front.

Preventing Coin Jams

Most coin jams are not the result of problems with your machine but of tokens and dirt.

Almost all Pachislos accept .984″ tokens only. Although your tokens may appear to be the same size, a slight variation in length or width may be enough to cause coin jams.

Coin mechanisms can become VERY dirty over time. This caused the tokens to move very slowly through the coin path and become stuck in the coin mechanism or the coin chute and never fall into the hopper. Follow these steps to prevent future coin jams:

1. Check for Magnetic Tokens

Before you use tokens in your machine run a magnet over them and remove any magnetic tokens. Quite a few machines will kick out or jam magnetic tokens and THEN send an error code.

2. Check Token Sizes

Most Pashiclos only accept .984″ tokens. All of your tokens may appear to be identical is size, but your machine may be selective. Anything other than.984″ will become jammed. Put the tokens in small stacks and see if any are slightly larger or thicker than the others and remove them.

3. Clean the Tokens

Use Kaboom cleaner. Mix a little in a bucket of warm water. Drop your tokens in and mix them for a few minutes. Rinse them and dry them before using. If you use your machine often do this every six months or so to prevent dirt buildup in the coin mechanism, coin path and hopper.

4. Clean the Mechanism

Removing the mechanism is simple. Unplug and remove it and clean it well with a wet wipe, lifting the spring loaded area and cleaning there as well. If the metal coin path is rusting use a sharp knife, screwdriver or exacto knife to remove as much rust as possible and clean the rust with a wipe. When you are done give the path a VERY SMALL squirt of silicone spray, wiping off any excess.

5. Clean the Coin Chute and the Coin Acceptor

While the coin mechanism is out, clean the outside coin acceptor where the coins enter the machine. If you have wet wipes try using a thin knife to push a wet wipe gently into the coin acceptor from the outside of the machine and pulling it out the other side to clean the inside. When you are satisfied spray one squirt of silicone spray into the coin acceptor, wiping off any excess silicone.

Clean the coin chute as well (this what brings the tokens from the coin mechanism to the hopper) and whatever you can reach in the hopper.

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